Terms And Conditions

1. ORDERS & SHIPPING

Free Shipping offer applies to UK residents only who wish to receive their items by 2nd class post who spend more than £60.

Orders by 3pm are subject to capacity at the time of order, this offer is excluded during periods of high demand which can occur due to season, sale, promotion or press activity. We advise that if you do require express delivery then please select the premium express shipping option accordingly.

2. PRIVACY POLICY

Please review our Privacy Policy, which also governs your visit to the Website, so that you may understand our privacy practices.

3. ACCURACY OF INFORMATION

Our goal is to provide complete, accurate, up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions – including after an order has been submitted – and to change or update information at any time without prior notice. We sincerely apologise for any inconvenience this may cause.

4. DISCOUNT CODES

Discount Codes are to be used at the checkout when purchasing online. They cannot be redeemed at a later stage nor can then be exchanged for cash.

5. INTELLECTUAL PROPERTY

Chafree Ltd is a registered trademark certificate number UK00003018658
Lyndhurst, Silver Street, Whitley, DN14 0JG, United Kingdom

All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (the “Content”) is the property of www.Chaffree.com, our affiliates, our partners or our licensors, and is protected by International copyright laws.

www.Chaffree.com trademarks, logos, and service marks displayed on the Website (collectively, the “Trademarks”) are the registered and unregistered marks of Chaffree Ltd, our affiliates, our licensors or our partners, in the United Kingdom and other countries, and are protected by United Kingdom and international trademark laws. All other Trademarks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Except as required under applicable law, neither the Content, the Trademarks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.

ACCEPTANCE OF TERMS

1. TERMS

Your access to and use of www.Chaffree.com (“the Website”) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2. ADVICE

The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

3. CHANGES TO WEBSITE

www.Chaffree.com reserves the right to:

3.1. change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that www.Chaffree.com shall not be liable to you for any such change or removal and3.2. change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

4. LINKS TO THIRD PARTY WEBSITES

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

5. COPYRIGHT

5.1. All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to www.Chaffree.com or otherwise used by www.Chaffree.com as permitted by law.

5.2. In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

6. DISCLAIMERS AND LIMITATION OF LIABILITY

6.1. The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

6.2. To the extent permitted by law, www.Chaffree.com will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

6.3. www.Chaffree.com makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

6.4. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of www.Chaffree.com for death or personal injury as a result of the negligence of www.Chaffree.com or that of its employees, affiliates, distributors or agents.

We make no representations or warranties of any kind, whether express or implied, with respect to this website, its content, or the information available on or through it; they are provided “as is,” with all faults. Except as otherwise provided under applicable laws, we and our affiliates, and the directors, officers, employees, distributors, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this website or any other website linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your use of the Website. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

6.5. Chaffree garments are designed only as an aid to relieve sweating and chafing. They are not designed or marketed as medical underwear and will not 100% protect you against sweating and chafing. If you have a serious skin condition including excessive sweating and chafing you must seek medical advice from a medical professional.

7. THIRD PARTY LINKS

We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Website pages and other websites that you visit.

In addition, our privacy practices may differ from those of these other websites. If you provide personal information at one of those websites, you are subject to the privacy policy of the operator of that website, not the www.Chaffree.com privacy policy. Make sure you understand any website’s privacy policies before providing personal information.

8. INDEMNITY

You agree to indemnify and hold www.Chaffree.com and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against www.Chaffree.com arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

9. SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

10. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.

11. CONFIDENTIALITY

Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this website. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display, and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

12. Terms and conditions of sale

Please read these conditions carefully before using the website as by using the website, you signify your agreement to be bound by these conditions.  You might also like to print a copy so that you can remind yourself what you agreed to. 

13. Your Account

When you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should tell us immediately if you have any reason to believe that your password could have become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and let us know immediately of any changes to the information that you provided when registering.

Chaffree.com reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you and you will be informed via email to your registered address.

14. Privacy

Please review our Privacy policy, which also governs your visit to www.chaffree.com, to understand our practices.

15. Access to Chaffree.com

We will try to make the website error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will try to keep this to a minimum.

16. Licence for website access

Chaffree.com grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent from Chaffree Ltd. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Chaffree.com without express written consent. You may not use any metatags or any other ‘hidden text’ utilizing Chaffree’ or its affiliates’ names or trademarks without the express written consent of Chaffree Ltd. Any unauthorised use terminates the permission or license granted by Chaffree.com.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page at www.chaffree.com as long as the link does not portray Chaffree, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Chaffree logo or other proprietary graphic or trademark (including those of Chaffree exclusive brands) as part of the link without our express written consent.

17. Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You must not use the website for any of the following:

– for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
– to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any ‘spam’
– to cause annoyance, inconvenience or needless anxiety.

18. Copyright and database rights

All content included on the website, such as photographs, text, graphics, logos, button icons, images and software, is the property of Chaffree.com or its subsidiaries, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Chaffree Ltd and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Chaffree Ltd or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilize parts of the contents of the website without Chaffree’ express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (either once or a number of times) for re-utilization any substantial parts of this website, without Chaffree’ express written consent. You also may not create and/or publish your own database that features substantial parts of this website (e.g. our prices and product listings) without Chaffree’ express written consent.

19. Copyright claims

Chaffree wants to respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please Contact us.

20. Trademarks

Chaffree is a registered trademarks of Chaffree.com in the  USA, and United Kingdom.  Chaffrees’ trademarks may not be used in connection with any product or service that is not Chaffrees’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Chaffree. All other trademarks not owned by Chaffree that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Chaffree.

21. Our contract

When you place an order to purchase a product from Chaffree.com, we will send you an email confirming receipt of your order and containing the details of your order.  That email will also confirm the cost of delivery which will be added to the purchase price.  You can find out more about how we calculate the cost of delivery by clicking here.

Your order represents an offer to us to purchase a product which is accepted by us when we despatch that product to you and is confirmed by an email we send to you confirming that we have despatched the goods (the ‘Despatch Confirmation E-mail’). That acceptance will be complete at the time we send the Despatch Confirmation Email to you. Any products on the same order which we have not confirmed in a Despatch Confirmation Email to have been despatched do not form part of that contract.  You can review the orders you have placed and their current status at any time by clicking ‘Sign Up/My Account’ from the homepage at www.chaffree.com.  You are seeking to enter into a contract with Chaffree Ltd, when you place an order.

22. Returns and Exchanges

Please review our Returns policy, which applies to products purchased from us. In some countries you may have a statutory right to return goods during an initial cooling off period as an alternative to our returns policy.  If you would like to exercise any statutory right of return please let us know.

23. Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable.

24. Guarantee

Our garments are guaranteed for 100 days after delivery. Please contact customer services to discuss any issues that you may have with your garments.

25. Customs

When ordering goods from Chaffree.com for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges must be borne by the recipient, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from Chaffree.com, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

26. Children

Chaffree.com does not sell products for purchase by children. If you are under 18, you may use www.chaffree.com only with the involvement of a parent or guardian.

27. Electronic communications

When you visit www.chaffree.com or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that those communications be in writing. This condition does not affect your statutory rights.

28. Alteration of service or amendments to the conditions

We reserve the right to make changes to our website, policies, and these Terms & Conditions at any time. You will be subject to the Terms & Conditions in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

29. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these Terms & Conditions if the delay or failure arises from any cause which is beyond our reasonable control – this includes shipping and postal delays. This condition does not affect your statutory rights.

30. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

31. Governing laws and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts. Your statutory rights are not affected by these terms and conditions.

32. Our details

Chaffree.com is a trading name of Chaffree.con, a limited company registered in England & Wales with registration number 8741751  Registered address is Chaffree Ltd, Lyndhurst, Silver Street, Whitley, DN14 0JG, United Kingdom.

You can contact us by clicking here.

33. GENERAL

You acknowledge and agree that these Terms and Conditions, together with our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect the full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.

If you have any questions regarding these Terms and Conditions, please contact us:

Chaffree Ltd
Lyndhurst
Silver Street
Whitley, DN14 0JG
United Kingdom

Vat No: GB 179495250

UK Trademark No: UK00003018658