Here are the answers to some of our frequently asked questions (FAQ). If you have any further questions then please send us an email  to Support@Chaffree.com or telephone us: Within UK – 44 (0)1904 289035 (local call charges apply)       USA/Canada – 1-855-342-3432 (Toll Free)

  • Our website shows all prices in our range and has live stock control, so you can rest assured that the item is in stock unless the website says otherwise.
  • We ship worldwide and orders placed before 3pm are dispatched same day Monday-Friday. DHL has to be selected by 9am to be shipped same day.
  • We offer flat rate shipping which means can order as many items as you want and still pay the same shipping cost.
  • Our underwear is designed in the UK, manufactured in Portugal using Invista Coolmax® fibre trademarked in the USA.
  • Our garments are true to size and the Size guides can be found on individual garment pages or by clicking SIZE GUIDE.
  • All our prices are in £ GBP and in time is UK (GMT).
  • You can request a change of colours in the multi packs and as long as those colours are available then the colours will be changed.
  • Even if you have purchased a multi pack, you can send individual garments back as all our garments are individually packaged.